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What is Telehealth and How Does it Work


Telehealth, also known as telemedicine, is the delivery of healthcare services remotely using telecommunications technology. Instead of visiting a doctor’s office or hospital, patients can receive medical care through virtual appointments, remote monitoring, and other digital communication methods. Here’s a closer look at how telehealth works:

Virtual Appointments

One of the most common telehealth services is a virtual appointment or video visit. Using a smartphone, tablet, or computer with a webcam and microphone, patients can have a real-time video consultation with their doctor or healthcare provider. These appointments allow providers to evaluate symptoms, provide medical advice, order tests, and even write prescriptions, all without the patient having to leave their home.

Remote Monitoring

Telehealth technology enables Telehealth doctors to remotely monitor patients with certain medical conditions or those recovering from surgery or illness. Patients may use wearable devices or home monitoring equipment to track vital signs, symptoms, or other health data, which is then securely transmitted to their provider for review and follow-up care as needed.

Store-and-Forward Telemedicine

In some cases, patients or providers can send medical data, such as lab results, imaging studies, or pre-recorded videos or images, to a specialist for evaluation and diagnosis. The specialist then provides their assessment and recommendations back to the referring provider or patient. This approach is commonly used in fields like radiology, dermatology, and pathology.

Benefits of Telehealth

Telehealth offers numerous benefits, including increased access to care (especially in rural or underserved areas), convenience for patients, reduced risk of exposure to infectious diseases, and improved continuity of care for those with chronic conditions or mobility challenges. It also helps lower healthcare costs by reducing unnecessary emergency room visits or hospital readmissions.

As technology continues to advance, telehealth doctors are becoming an increasingly integral part of modern healthcare delivery, providing patients with more flexible and accessible options for receiving high-quality medical care. is an online doctor service providing online GP appointments and telehealth doctor consultations via video from the comfort of your home or any Australia-wide location.